LEGAL & POLICY CENTER
Buyer Agreement Summary
Nexa Leads.
Key operating terms for approved call buyers and advertisers.
LIVE MATCHING ENGINENEXA SIGNALConnected operations
From qualified intent to call-level reporting.
IntentQualifyMatchReport
POLICYPlain LanguageClear information handling
CONTROLPartner DutiesCampaign-specific standards
REQUESTSSupport RoutePrivacy and account assistance
UPDATEDAugust 2026Current policy revision
Campaign configuration
Buyers define approved services, geographies, hours, caps, qualification, price, routing and disposition expectations through executed campaign terms.
Capacity and availability
Buyers must maintain accurate schedules, destinations, caps and operational contacts and communicate material changes before they affect call handling.
Call handling
Buyers are responsible for lawful call handling, required recording disclosures, data protection and accurate dispositions.
Consumer experience
Buyers must present services accurately, avoid misleading or abusive practices and route complaints or opt-out requests according to applicable requirements.
Data and systems
Buyer credentials, destinations, call data and integration access must be protected and used only for the approved campaign purpose.
Billing and disputes
Billable criteria, dispute windows, credits, deposits and invoicing follow the executed agreement and campaign configuration.
Service changes
Nexa Leads may pause or adjust delivery when availability, quality, payment, compliance, security or consumer-experience concerns require investigation or remediation.
Order of precedence
An executed buyer agreement, insertion order and campaign instructions govern the commercial relationship and control over this summary if a conflict exists.
