TRUST & COMPLIANCE
Quality protects
every connection.
Operational controls for traffic transparency, consumer experience and partner accountability.
LIVE MATCHING ENGINENEXA SIGNALConnected operations
From qualified intent to call-level reporting.
IntentQualifyMatchReport
FOUNDATIONDeclared SourcesPlatform, page and SubID
EVIDENCETraceable ContextConsent and creative records
REVIEWCall LevelCriteria, disposition and notes
RESPONSEStructured ActionInvestigate, remediate, dispute
IN-HOUSE QUALITY STANDARD
Protect the consumer.
Protect every buyer.
Our physical teams, managed media operations and call workflows follow campaign-specific controls for geography, service intent, consent evidence and buyer requirements.
In-house source control
Campaign sources, creatives, pages and routing identifiers remain under Nexa Leads operational control.
Consumer intent
Only genuine consumer-initiated enquiries; no bot, spoofed, recycled or incentivized calls.
Consent evidence
Preserve applicable disclosures, timestamps, page versions and source evidence.
Advertising integrity
No deceptive pricing, false urgency, trademark abuse or unsupported service claims.
Recording rules
Record only where permitted with applicable notice, consent and access controls.
Quality response
Review complaints, requested evidence, call outcomes, remediation and buyer disputes.
EVIDENCE THAT TRAVELS WITH THE CALL
Context makes review
faster and more consistent.
Source recordPlatform, domain, page, campaign and declared acquisition method.
Creative recordRelevant ad copy, disclosure and landing-page version where required.
Consent recordApplicable notice, timestamp, action and permitted contact context.
SubID recordStable source identifiers for isolation, analysis and remediation.
Call recordProvider reference, timestamps, duration, campaign and recording where permitted.
Outcome recordDisposition, quality reason, payable and billable state, notes and dispute history.
